1st Cunswuppy Supplier

Posted by bb on Thursday 12th of July 2007 at 10:54 am;.
Filed Under Rants 

Already the UberServer has had it’s first delivery hiccup. I hoped to post about positive, happy, huggy things but no … this is not my lot in life.

So.. big shouts out to ebuyer who managed to accept my order for a UPS, then two days later send me this email :

Unfortunately the above item on your order, has incurred a price discrepancy, this is due to the item being wrongly advertised on our website, therefore cannot supply this item of the price previously advertised.
The new price excluding VAT is £600.00

I am aware that pricing discrepancies can happen. This is not my major gripe. Though I haven’t a clue what would have happened had I ordered next day delivery … I wonder if they would have come round and said … err, ummm, ooops, may we have it back please?

The problem I have is twofold. One is the 66% increase in price. That puts it from cheapest (and then, only by a few £) to completely and utterly ridiculous. The only reason they got the order in the first place was the free shipping and now they almost double the price! Secondly is the delay – they confirmed the order at 15:00 on the 10th, and finally tell me on the 12th that the price is wrong. Fair enough the price is wrong – but something, somewhere should have happened immediately allowing me to order from someone who had it in stock and are prepared to sell it to me at pretty much the same price.

if ($salesprice < $buyprice){ Alert($Someone, “Potential undercost sale”);}

Ebuyer, I salute you for your cunswuppery. It takes practice to be this shite.

On the other hand, competent companies such as TMC, deliver on time, on budget and ship exactly what they said they were going to ship. </plug>

I’m off to dribble over my server chassis. I’ve re-ordered the UPS from Scan – at a cost of £30 more including shipping. Not an ebuyer £197 difference.

Not entirely unsurprising really. Cunswups.

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